Frequently Asked Questions

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You’ll need a valid driver’s license, a form of ID (like a passport or national ID), and a credit or debit card for payment and deposit. International visitors must present a valid international driving permit along with their home country license. 

Yes! We offer free delivery and pickup within Cairns city limits. Whether you’re at home, your hotel, or an office, we’ll bring the vehicle right to your doorstep. 

Yes, we do! For your convenience and safety, we offer optional accessories such as child seats and strollers upon request. Simply let us know your requirements when booking, and we’ll make sure everything is ready for you when you pick up or receive your vehicle. 

Our fleet includes economical small cars, comfortable family SUVs, and premium sedans such as Mercedes-Benz and Kia models. Whether you’re traveling solo or with family, we’ve got a car that fits your needs. 

Yes, drivers must be at least 21 years old and hold a valid driver’s license. Additional conditions or a small surcharge may apply for drivers under 25. 

Of course! We offer flexible rental periods — from single-day hires to weekly or long-term options. You can choose what best suits your travel plans. 

We understand delays happen. Please let us know as soon as possible. A small hourly charge may apply for late returns, but we always do our best to accommodate your schedule.